Please allow up to 3 business days for a member of our customer team to respond to your email. To better help us answer your issue, please fill out all of the fields below and state your order number.

If you require a returns/exchange form, please check out the returns policy and follow the instructions provided. Please be sure to check your junk/spam inbox if you have not received a reply within this period.

Contact Information

UK head office: Essity UK Limited, Southfields road, Dunstable, LU6 3EJ

General email: support@shop.tena.co.uk